My puppy, Hayley, began limping on her right front leg about 20 days after I had signed up with Healthy Paws. I thought, at first, that she had just over exercised while playing with another puppy so I gave it a week. After one week she was still limping so off to the vet we went. She was diagnosed with elbow dysplasia and needed surgery to correct the problem before permanent damage to the joint was done. The surgery was not cheap, but Healthy Paws stepped up to the plate and paid the claim even though I had been with them for only 20 days!!! It was a huge help. This company doesn't just make promises, the keep them! Thank you Healthy Paws.