Out of 10

Petsecure is a Good company to have your pet insured with. I am so very grateful for their help in saving my small 10 year old dog.(Shih-Tzu) I have carried Petsecure Insurance from the time she was a pup and never had a claim till last year. What a claim it was !!! I think we are in the 20,000. range for a number of health issues and Petsecure came through for us. I have no hesitation whatsoever in recommending them to anyone. I suggest that you insure your dog as early as possible and get the best coverage that you can afford as your pup will become part of your family and you will want to keep him/her with you as long as possible.

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adrenal tumor, brachycephalic syndrome, ingrown teeth
Claim Amount
Over $1000

Shih Tzu

Age of Pet
Over 8 years

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Posted: 08/24/2013

Did they hit you with a big increase in you coinsurance? Because they sure did to me - after 1800 in claims and 1200 in premiums during the same time on one dog and then they paid 3000 on another dog in two years and they have now hit me with a change in my coinsurance to 50% - my dog has cancer so he has ongoing costs so this is really dirty in my view as now I have to not only still pay premiums but also the cost that they now won't cover

Posted: 11/22/2013

Else ---I am in the same situation with having a dog with cancer going through chemotherapy trying to keep up with costs all to be hit with the change in co-insurance. The policy indicates this happens to the "top group of insured" --- my question is how many are in that group? We didn't submit an absurd amount, and costs of chemo are quite standardized. Now reading through the policy many things appear quite vague that leaves them plenty of room to get out of having to pay for things. I also invested in my dog recieving homeopathic treatments which states in the policy it is included if the vet recommends it -- all this happened but when I called in about the coverage I was told something about needing ID numbers for drugs....he is on herbs, but no where in the policy are an exclusions made.

Very frustrated and having this during the time of the potential last months of his life is exactly what you call "dirty". I got coverage for my pet to ensure no matter what I could do the very best for him all to have this come back at me. From what I have read Trupanion seems like a good option and with their additional care package they include things like herbs and even stem cell transplant coverage.