Healthy Paws is simply an extraordinary company dedicated to making it easy and fast to process claims. We submitted the pre-prepared forms from the Healthy Paws website, and our vet was able to send in the doctor's signed and completed forms. Healthy Paws sent emails confirming receipt of the claim, and even provided status updates as to how much of our claim was reimbursed (all expected). The check was then mailed with no fuss and very quickly. They even followed-up with a sincere email to see now our Buddy, the Labradoodle was fairing. I absolutely recommend Healthy Paws. We cannot be happier and more secure in the knowledge that they are our pet insurer.