All my pets (2 cats and 1 dog) are insured with Healthy Paws and I'm extremely happy with the services Healthy Paws provided. They are very fast turn around in processing the claims. I emailed the claims, within 24hrs my claimed had been processed and in couple days I received reimbursement in the mail. This insurance company shows their care and sincere for the patients. They email me to check on my pets health, once they got the submitted claim.