Purina Pet insurance will no longer be providing their Pet Insurance in Canada. I was advised of this change and was given the option of transferring my policy to another insurance company, along with the option of upgrading my policy which I did. The problem is that in 2011 my dog had some urinary problems, which to date haven’t reoccurred. The underwriter, Western refuses to increase the coverage for this problem to match the new policy accident/illness coverage. The only reason why I am staying is that the newer policy includes some better options than the old policy with Purina. I was told by Customer Service that there would be no penalties for a straight transfer. This isn’t true so be careful.