Excellent Customer Service

9
Out of 10

I've been a VPI customer for over 2 years for both of my doggies. As every responsible pet owner, we understand that unfortunate things may happen. To summarize my experience with VPI, it has been a great two years thus far. They've been very responsive and sensitive to my claims, and have followed up when necessary. The only upgrade I would suggest is if they could speed up the claim process (which takes about 4 weeks). Otherwise, I've already recommended them to pet loving friends.

Did you find this review helpful?
Injury/illness

Gastritis/vomiting

Claim Amount
Over $1000
Breed

French Bulldog

Age of Pet
1 - 8

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