Purchasing pet insurance was the best idea I ever had, and I couldn't be happier with my choice of provider. I spent a lot of time reviewing different companies and reading reviews, and it was ultimately reviews like this that made me choose Healthy Paws. I wanted a company that could help me manage my crazy puppy. And I found one!
I've filed a few claims since starting my plan less than a year ago, and I've been satisfied with the way each one was handled. First, I want to say that I did appreciate their pre-existing check. All I did was send all of my medical records in that my dog had incurred and they promptly responded telling me what was and was not considered preexisting. Maybe I should preface all of this by saying that my dog manages to get into things and do things more than any other dog. Loves eating things he shouldn't and playing places he shouldn't. He had parvo when I first got him, so obviously if he got it again that wouldn't be covered, and he had it before I purchased pet insurance. He also was prone to eye infections and so that was considered preexisting as well. Other than that he was cleared.
My first two claims were simple ear infections, and as promised they reimbursed me for my level of reimbursement except for the exam fee, received a check within a week. The second claim was more of an emergency. There were a few symptoms that bothered me and I ended up having to take him into the urgent care after hours on the weekend. He ended up hav