I initially purchased Embrace insurance for my dog after hearing good reviews from other owners. I forgot I had the insurance until I really needed it - an emergency life and death bloat surgery that would have cost me $5000. Embrace covered it quickly - minus my deductible - and I was incredibly grateful to have that kind of coverage in a traumatic situation. Since then Embrace has covered various issues for my dog as he ages with no problems. The form is easy to submit through my vet's office, I get an email letting me know my claim is being processed and typically get another email telling me the coverage amount and letting me know the check is on the way - all within about two weeks. I've called with questions and always get a helpful person on the line, no automated system or waiting on hold. Great service all around.
Bernese Mountain Dog