Reduce coverage due to a claim 2 years ago

Out of 10

We bought this coverage for our dog when he was a puppy in 2009. We had 2 claims in 2012. They reduced our co-pay to 60% then after 6 months put it back up to 80%. We just received a letter stating they reviewed our file and we are now at 60% co-pay with no reduction in premium. Why would you penalize a client for making a claim 2 years. Insurance is suppose to be protection for the unexpected. We are extremely disappointed with PC Insurance.

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Renal (kidney)

Claim Amount
$500 - $1000


Age of Pet
1 - 8

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Posted: 03/26/2014

Canadian insurance laws suck ! This review help us confirm this so we will get the insurance through pet plus us.