Wrong one

Out of 10

Dr's visits are not covered, nor is the tax or 10% of everything else. After the $300.00 deductible has been reached I was left with a hefty bill. Though there are no limits on this plan I now think I chose the wrong plan as there will be a $300.00 deductible on every illness.

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Claim Amount
$500 - $1000

Bull Terrier

Age of Pet
Under a year

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Posted: 08/14/2013

I have just read this company's policies and as a customer you get to pick which deductible works best for you. The policy is very clear that the deductible is not an annual but per incident one, with absolutely no yearly or lifetime limit.
If a $300 per incident deductible does not work for you, why not choose a lower deductible (they do go down to $0) and pay the higher monthly premium.

This is a very basic, fundamental fact when purchasing insurance whether it is auto or health (for you or your pet). Complaining about your own choices is silly, no?

Posted: 04/19/2014

one has to read an entire policy and all the terms and conditions before purchasing a policy, whether with Trupanion or State Farm car insurance or Premera Blue Cross....if you don't read it, you can't complain. If you read it and don't understand it, call and talk to them before purchasing. This what I plan to do.