I was told by the vet assist that the wellness plan was only month by month that icould cancel anytime. So i signed up about 1 months later i went to cancel and they said I was in a 1 year contract. I told what the nurse said and they pretty much said o well she lied and your still paying. Then I called to pay my bill a day late and they tried charging me $30 extra on top off my bill?! I was so furious so i qouted their policy and it said that the bill is suppose to be 30 days late not 30 hours. Do not ever use them!!! The business is a scam and they pretty much take all your money. It's not worth it at all especially since every time i went in i still payed almost 200 out of pocket!