They do what they say they will and with a smile!

10
Out of 10

We adopted Honey DeLune in January 2011 at a "mega-adoption" event in CT. She was from a Georgia shelter and tested HW negative at the time of adoption. When she was tested again in January 2012 at her annual exam, she came back positive, even though we had been religious about giving her HW preventative and live in an area where HW is not common. Since HW can take up to 6 months to show up on tests, we believe she was infected right before coming to live with us. Regardless, we wanted to get Honey treated asap to prevent damage to her lungs/heart. The fast-kill treatment cost with our vet was fair, but not cheap - close to $600. In addition, the treatment was very inconvenient for Honey because her activity had to be heavily limited for 8 weeks and she is so playful and athletic.
This claim took much longer (maybe 8 weeks?) to be processed than others we have filed with Embrace, but I owe that to the fact that Embrace does their homework to ensure that the claim is legitimate and that they pay for all that they should. I appreciate this because fraudulent claims will make the rates go up for everyone, and those of us who do play by the rules will come out with what we deserve anyway.

After providing the necessary documentation and performing the necessary invesitgations, Embrace covered everything they said they would and helped us stay focused on doing what was best and right for Honey.

Other insurance companies may have made an argument that this was a pr

Did you find this review helpful?
Injury/illness
heartworm positive
Claim Amount
$500 - $1000
Breed

Australian Cattle Dog

Age of Pet
1 - 8

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