I have been with VPI since I got my second standard poodle 13.5 year ago. I have been pleased with the coverage both for her (she has had major surgery twice) and for her daughter, Roken, now 8 and diagnosed with Addison's at 2. VPI continues to support them both and help with coverage. On several occasions with vets who did not know us, I found that the magic words of "she is insured" lead to a better level of care. Sad but true.