Healthy Paws has provided our dog an amazing health insurance! Our healthy energetic 3-year old German shepherd was suddenly very sick and had high fever. We made several visits to the vet. Soon after, we found a lump in her neck, which grew large enough to make us very concern. Our vet suspected that this was caused by some infection. The lump grew large enough that our shepherd was referred to a specialized surgical center. Our dog had to go through a series of treatments and tests including x-rays, biopsy, and ultrasound. She had a very complicated surgery in which the effected tissue had to be removed and tested for infection or cancer. In addition she was hospitalized following the surgery for a day. The total costs for all treatments and diagnosis ended up being over $3500. We were paid for everything that the policy had promised us and were very satisfied with the service. Everything that Healthy Paws promises in their policy is clearly stated without loopholes or misstatements. The claim process was very easy. Although this was our first claim, our check arrived in less than a week. Healthy Paws is the best pet insurer out there. I highly recommend them to any pet owner.