Our 2-yr-old service dog developed a sudden on-set of vomiting and diarrhea. We had to take her to see her veterinarian, Dr. Don Kalt, to find out what was wrong. They took x-rays, thoroughly examined her phyically, tested for worms/parasites and put her on an antibiotic just incase she had picked up a virus. We submitted her bills to Trupanion and they responded within hours and began to process the claim. The entire process was completed, including receipt of the check, within two weeks. We are very pleased with Trupanion!