I remember signing up with Embrace almost 7 years ago rather cautiously. My vet had warned me that not all pet insurance was worthwhile. I did my research and felt that Embrace offered the best option. So I enrolled, and nothing happened for 7 years, which was fantastic. With insurance it only matters when you need it, and you only know how truly good they are until you need it. Well, let me just say Embrace and their staff have been amazing. My dog Max is a German Shepherd who needed not one, but two TPLO surgeries (we call them bionic knees), on which he had not one, but two infections. Embrace was wonderful. They were quick, friendly, and even checked up on Max to see how he was doing. I now tell everyone I know and even people I don't know - how great they are. I truly can't say enough about how they've improved Max's life - and made mine so much easier. It was such piece of mind to be able to do what was right for Max and know that my insurance would really help with the cost. I can't recommend them enough. If you are on the fence, I hope this review helps you - and your furry friend.