After receiving a one month, zero deductible free trial our puppy had unknowingly ingested chicken bones. After a morning scare of him not moving, eating or drinking, diarhea and vomiting we took our little guy into the vet. Our puppy required a serious of diagnostic tests to find out the issue as well as an overnight stay our puppy was free to come home. Trupanion responded quickly to our claim. As a university student the bill was worrisome but Our vet bill was reduced by %90. The staff were so supportive and friendly and followed up numerous times to make sure our little guy was happy and healthy. At the end of our trial we had no doubt in our mind that we would continue coverage.