Healthy Paws - Exceeded My Every Expectation

Out of 10

For the last several years, we have had our two pets insured with Healthy Paws. During that time, they have both required treatment and Healthy Paws has been there every step of the way for both us and our pets. Rhianna, our golden retriever, developed a maxillary osteoma while Selena, our sheltie, needed two teeth extracted. Through these difficult ordeals, Healthy Paws has shown true compassion for our pets as well as we, the owners. They have been responsive to our every need, settled our claims professionally and fairly, and time and time again, have shown they truly care about our pets through their kind and thoughtful correspondence. Recently, when Rhianna passed, we received heartfelt condolences through a sympathy card sent to us by Healthy Paws which had been signed by many of the staffers there. Talk about caring!!! In my opinion, Healthy Paws should be held up as a shining example throughout the business world in this country of how a company should behave in meeting the needs of its customers. Healthy Paws is simply the best!!!

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bilateral molar extractions
Claim Amount
$500 - $1000

Shetland Sheepdog

Age of Pet
Over 8 years

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Posted: 07/31/2012

Being pet owners ourselves, we treat our customers as we would like to be treated when our pets are sick and in need. Give Selena a big hug for us and "THANK YOU" for the kind words!


Customer Care & Claims Manager
Healthy Paws Pet Insurance & Foundation