I don't even have pet insurance, but I wanted to inform people about another layer of slime coating this company. Like most everyone at some point, my phone number changed and I wanted to alert 24PetWatch of the change. To my surprise, they wanted to charge me $14.95, PER PET, to update their database. Just to be clear, there was no change of ownership; only the phone number changed. Or, if I wanted, I could pay $49.95 a YEAR for the privilege of maintaining updated contact information. So now the microchips in my babies are useless.