I adopted a cat and named her Little Girl. She has had many health issues. I am so grateful to the people at Pet Plan for helping me with all the health concerns I have faced. In particular Daisy Braun who when I had difficulty submitting all the necessary documents and had to make multiple calls in to Pet Plan issued me a $25 American Express gift card for my trouble. Daisy was very kind, patient, and understanding. She is a great listener as well. Daisy told me to call Pet Plan and ask to speak with her at any time in the future. I also want to say that in the past I have called Pet Plan and spoken with Fabrice, who is so very knowledgeable and patient. I had many questions, and Fabrice never tired of fielding them. I am so very satisfied and appreciative of all who have helped me at Pet Plan.