Terrible Customer Service...Long WaitsI

2
Out of 10

I have had 4 pets insured with these people. They are the most difficult to work with as far as getting claims reimburse. They also have a 30+ minute wait to talk to someone on the phone. They always say they have a high call volume but if you call the line to start pet insurance they are always available right away.

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Injury/illness
Claim Amount
Under $100
Breed

Doberman

Age of Pet
1 - 8

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