Simply Unbelievable People and Policies

Out of 10

My 11 month old Labrador Retriever pup ate something outside and began sick enough to refuse food. I took him to the veterinary hospital. On being contacted, the claims person at Trupanion not only ensured that a pre-authorization was submitted but also informed me about Claims Express and then worked directly with the hospital to ensure that the claim was settled. I had to pay only the part that was not covered. And all I had to focus on was on my pup's recovery. Even the lady in customer service was very courteous and helpful. Thanks Trupanion

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Claim Amount
Over $1000

Labrador Retriever

Age of Pet
Under a year

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