Horrible exxperience

Out of 10

Changed pet insurance because of the rating of 9 out of 10. Have had nothing but hassles about pet's vet care and documentation of health records. A claim submitted in early April has yet to be paid, and unless I called, no one would have let us know that the claim was still being reviewed for one visit! I'm glad others have had a good response.

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Skin problem

Claim Amount
$100 - $500

Basset Hound

Age of Pet
1 - 8

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Posted: 07/24/2012

I think there are some honest reveiws on this site, and then there are a lot of 9/10 or 10/10, telling tales that just can't be true. In my experience, if someone picked up a filty, sickly, flea-infested kitten off the street and took it to the vet, then tried to insure it with Embrace, there would be 50 pre-existing conditions declared before you even filed a claim.