Great customer service

9
Out of 10

I have filed multiple claims with Embrace for my mischievous little dog and overall, it's been a great experience. The claims process is simple and Embrace staff is very responsive. They always send prompt emailed receipt confirmations, status updates, and even simple assurances that a claim is still in process if it's taking slightly longer than usual. Which has only happened once - and even then, everything was settled within one month. To be fair, it's the only pet insurance company I've used, but I haven't considered switching. I would recommend Embrace to anybody interested in pet insurance.

Did you find this review helpful?
Injury/illness
thought the dog may have eaten rat poison.
Claim Amount
$100 - $500
Breed

Schipperke

Age of Pet
1 - 8

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