After getting my bichon/poodle mix puppy back in 2009, I quickly realized how much vet bills can sneak up on you. After researching pet insurance companies, I went with Healthy Paws based on all the positive reviews. Luckily I went almost a whole year without needing its services, but a couple of weeks ago my dog started urinating blood and after a checkup, it was discovered that she had large struvite stones that caused blockage. She then had to have emergency surgery to remove the stones and also be on a course of antibiotics. This resulted in a big vet bill of ~$1,800.
Knowing that I had insurance coverage, I was able to focus on her getting well rather than worrying about the costs. What really impressed me was the speed of the claims service and how easy it was. Even though it was my first claim, Healthy Paws processed it in under a week (and most of the delay was my vet's office getting Maya's medical history faxed to them). I did not get any nagging questions from them and the statement of benefits was very clear as to what qualified and what didn't under my policy. The two times I called the company, I was always able to speak to a live person instead of those annoying automated systems that can never detect your words correctly. They were quick to respond via email too, and I would get a reply within the hour most of the time.
My dog is now recovering fine from surgery and pretty much back to her playful old self. I highly recommend any pet parent to obtain pe