Out of 10

I am very pleased with Healthy Paws. I did extensive research on the various pet insurance companies out there. I ended up with choosing Healthy Paws and I am so glad I did.
Here are the things I like about this insurance:
1. Excellent customer service
2. Claims are easy to process
3. Fast reimbursements
4. Affordable plan
5. True to their word

Here's my story...

My dachshund recently had spine surgery for a herniated disc. I never filed a claim and Meredith walked me through it. She reassured me and was very understanding in what I was going through. The first claim took a little longer because they had to review all medical records of my dog. Meredith called all the hospitals that my dog visited since he was a puppy. Got all the records. I did not have to do a thing. Within a few days, I got an email letting me know that my reimbursement was coming in the mail! The second claim was for the surgery. Within 2 days, I got an email saying the check was coming soon...again! WOW! Service is excellent! I had nothing but superb customer service from the staff at Healthy Paws. They called and emailed me throughout my dog's surgery and recovery. They wanted to make sure I got my claims in and that my dog was recovering. Today, I got an email from the manager asking me how my dog was doing and wanted to wish him a quick recovery! Amazing service!

I highly recommend Healthy Paws to all my friends and family.

(Quick tip: send your pet's medical records to Health P

Did you find this review helpful?
spine surgery
Claim Amount
Over $1000


Age of Pet
1 - 8

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