Out of 10

After pursuing our breeders recommendation of continuing our puppy insurance, we upgraded our insurance to the preventative plan. We sent in our first claim, only to have it partially denied, due to a pre existing health concern. However, our coverage never lapsed and was in force since birth...go figure. There was no specific intervention other than de-worming which seemed to fix the problem of lethargy.
A letter then arrived stating that gastrointestinal problems and associated concerns would now be excluded. This confirms what we had been told about this insurance plan, as soon as you have difficulty it will be excluded....we cancelled our insurance.

Don't waste your time. Pick a different company.

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deworming, lab work.
Claim Amount
Over $1000

Labrador Retriever

Age of Pet
Under a year

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Posted: 05/08/2012

Did you discuss your concern with PetSecure? And what company would you recommend? We left Trupanion, largely because premiums were different for each breed. The remaining companies haven't received positive ratings.