Payment for a claim is very slow

3
Out of 10

I have had a claim with them since March 12/13 and as of Apr 9/13 it is still not paid. When I inquire their turn around time goes from 5 -7 days and now it is 12 days. No point trying to call they just give the same answer all the time. My credit card is being charged interest which I am sure they would not pay for.

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Injury/illness

Cancer

Claim Amount
Over $1000
Breed

Golden Retriever

Age of Pet
1 - 8

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