Out of 10

Here's my review. I think it is ridiculous that a premium increases by 50%. They tell me NY and California have high vet bills???? Some Story.

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Claim Amount
$100 - $500

Mixed Breed

Age of Pet
1 - 8

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Posted: 07/05/2012

Hi Gary,Thank you for sharing your feedback and I can understand your frustration. Trupanion's premiums are based on a collective group of pets like yours, based on your pet's age at enrollment, breed, geographical location, and deductible choice. Because of this, your premium will not automatically increase because your pet has had a birthday or filed a claim.
Rather, premiums are adjusted regularly to keep up with the average cost of a 'like' pet, whether that means an increase, decrease, or staying the same. For example, if many pets 'like yours' are experiencing medical issues, you may see an increase in premium; whereas if they collectively make fewer veterinary visits, then you will likely see a decrease in premium. For each group of 'like' pets, premiums are based so that we pay out on average 70 cents in claims for every dollar received in premiums. I encourage you to give us a call to learn more. 800-569-7913