Limited Benefits

3
Out of 10

I have five dogs insured through this organization and have had this for about six years. I would say they pay about thirty to fourty percent of the charges, at best. I agree with others who indicate the benefit schedule is outdated. I just contacted them last week regarding a dog I have being treated for osteosarcoma. The bill so far is nearly $12,000 and will grow to about $15,000. I could not believe they will pay only about $1,500 (10 percent) of this bill. I shared with them that I could not begin to understand how this could be considered "insurance" vs. an "assistance" plan. Finally, they take no initiative to help secure any additional information needed from the vet. They simply deny and provide your appeal rights. All the legwork is on the customer. I do plan to convert to another company with more reasonable benefits. Diane Kelley

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Injury/illness

Cancer

Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8

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