Out of sight premium increase

Out of 10

I needed to find another insurance company to cover my 9-year-old Boxer after dumping VPI. Very few pet insurances would take my girl, but Trupanion did. One year later - exactly when she turned 10 (and after NO claims) - Trupanion TRIPLED my premium. I called and asked why ... the representative mumbled something about equity and bills. I asked to speak to a supervisor and got the same thing. I immediately found another pet insurance company that would cover her for catastrophic events only - and I dumped Trupanion. I can't speak to claim response because I never submitted a claim. But I sure was amazed at a 300% premium increase that couldn't be explained.

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premium increase
Claim Amount
Under $100


Age of Pet
Over 8 years

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Posted: 02/24/2012

just a scam of an insurance company. I hope I have cancelled this insurance policy and I have notified the local SPCA so other people can be assured that they don't buy from this company. The CEO is Darryl Rawlings and they claim that the increase is due to increased veterinary fees. NOT TRUE. I asked my vet. Do yourself a favour and look around for a more honest pet insurance company