Fetch (fka PetPlan) just brought me tears of joy. My poor puppy was diagnosed with Elbow Dysplasia and needed a time sensitive surgery.
The last thing I want to put my poor pet through was surgery let alone also paying for an expensive one - but PetPlan helped so much.
After a few misshaped attempts of trying to get the surgery pre-approved, their customer service specialist Toni Evans SAVED me and my pup by helping me manually upload the paperwork and expediting it through (I heard back in less than 12 hours). I don't think I could have done this without her.
We'll see what happens when the surgery happens and I submit the final claims but so much relief to know it was pre-approved and quickly.
Mixed Breed Small (10-20 Lbs)