not happy

Out of 10

too many areas not covered for the amount of money paying for the insurance.

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Skin problem

Claim Amount
Over $1000


Age of Pet
1 - 8

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Posted: 01/06/2012
By: Stacy at Trupanion

Hi Dave,We are sorry for your disappointment. We strive to be very transparent from the beginning by offering a copy of our policy directly on our website so that you can find out ahead of time what is covered and what is not. We also have a pre-approval process for claims in which you can learn whether your claim will be approved in advance as well as ask any necessary questions.
Should your pet experience an unexpected accident or illness in the future, I'm certain you would see the value of our policy.