coverage and cost

Out of 10

I have 2 shetland sheepogs, ages 3 an 10 months an 10 and 5 months. I have plans B an E for both dogs. I am responded to quickly. Policy period of 8/25/11-8/24/12 my costs for vet bills and premiums paid out was $7857.22 and I was reimbursed $2473.93 (31.5%). I feel that with a 250 deductible and one of my dogs reaching age 11 years in April, I am caught in an ever growing expense sink hole. I wish PetsBest considered owners' age and loyalty.

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Ear Problem

Claim Amount
$100 - $500

Shetland Sheepdog

Age of Pet
Over 8 years

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Posted: 11/13/2012
By: Sarah

I believe I posted a comment but it hasn't been posted to this review yet? I just wanted to share my own concerns. I am currently a policy holder and I was told that when I renew next year, my premium could very well double or triple for my pets over the age of 9. I'm very discouraged by this.
I was told that I could move to the newer plan which is cheaper but all my previous claims would be considered pre-exisiting under the new claim. This has to be a huge concern for existing customers.

I am sorry this happened to you. I won't be caught by surprise, but i'm thinking about all the current customers who haven't yet been renewed under the new underwriter.