I have had my Newfoundland dog with PetPlan since he first arrived at my house 2 1/2 years ago. I couldn't be happier with the service we've received and with the helpful customer claims personnel. I work in a Medical Environment and trust me, they could benefit by being in your office for a few weeks. We've added another Newfie and I am delighted that I was able to add him to my policy so easily. I reviewed the policy some others have and there is no comparison. You are simply the best.