I can't say enough good things about PetPlan. Every claim I've submitted to PetPlan has been paid promptly and without them ever questioning it. I recommend them to every pet owner I get a chance to. This claim was due to Charlie eating a floss container and having major abdominal surgery but we have had other claims for Charlie and our other dog, Macy. Without PetPlan I would have had a hard time paying the medical bills.