I've been a customer of VPI for about 4 years now, and my pet just recently passed away. As he grew in age, our vet bills piled up and without VPI, I wouldn't have been able to afford the high quality of care that he deserved. My cat had a torn ACL repaired and VPI paid nearly 90% of it...we were astonished. He also became diabetic and they paid for nearly all of his insulin, which is about $100 everything other month. I would recommend them to anyone who cares about their pet, no reservations.