Be Forewarned!

Out of 10

Pets Best? Like pulling teeth! They'll do everything they can to get out of paying a legitimate claim. If you enjoy doing battle every time in order to receive what is coming to you, then maybe this is the company for you. As for myself, I'm looking elsewhere!!

Did you find this review helpful?
Ear infection combined with annual wellness visit
Claim Amount
$100 - $500

Turkish Angora

Age of Pet
Over 8 years

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Posted: 10/31/2011

Hi Robert. I’m sorry your experience with pet insurance is not what you expected. At Pets Best Insurance, we try to ensure our customers are well informed about what we cover and don’t cover. All of our plan information and exclusions are listed on our website and are easy to find. We do our best to promptly process claims and clearly explain why a claim may not be covered. Our Customer Care department has been in touch with you recently to discuss your claim. If you have additional questions, please let us know.