Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan.

Learn more about Pets Plus Us plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

8.5 Out of 10
60 Days 1 Year Lifetime
Rating 4.5 6.5 8.5
Count 11 66 282

Pets Plus Us

1
Out of 10
Insurer: Pets Plus Us
Posted: 07/13/2019
By:
Nadine

We lost our almost 19 year old dog last week. We had originally been insured with PC Insurance, but unfortunately, Pets Plus Us took them over. The invoice included "Cold Storage/Handling" and "Cremation Scatter Box < 7 kg". They would not pay for...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
1
Out of 10
Insurer: Pets Plus Us
Posted: 07/13/2019
By:
Rita

I should have done my research. The puppy came with six weeks insurance. I continued the insurance. Customer service is friendly but totally useless. No replies to emails, no return phone calls. On the website it says will advise claims stats in one...

Injury/illness
Claim Amount
Breed

Cocker Spaniel

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Plus Us
Posted: 07/04/2019
By:
Jessica Edwards

Horrible experience when submitting a claim. I have had my PC policy since my dog was about 4 months old, he is now 7. I submitted my first claim earlier this year with Pets Plus Us after my PC policy was grandfathered in. They sent an email requesting...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
9
Out of 10
Recommended
Insurer: Pets Plus Us
Posted: 06/21/2019
By:
gail unger

I can't say enough good things about this company. It's great value for the money. Staff has always been helpful. There have been no hesitations sending out reimbursements. I am very satisfied with Pets+Us.

Injury/illness
Claim Amount
Breed

Shih Tzu

Age of Pet
1 - 8
Monthly Cost

$19 - $89, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30%.

The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan. 

Deductible

$100 - $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Waiting Period

Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.

Exclusions

Pre-existing conditions are not covered.

All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership. 

As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!