Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan.

Learn more about Pets Plus Us plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

7.9 Out of 10
60 Days 1 Year Lifetime
Rating 3.8 6.6 7.9
Count 4 64 428
10
Out of 10

Service was superior

Posted: 03/24/2014
By:
Allison
Corsini

Claims service was excellent and they meet their commitments to their customers. Very helpful and the thing that really impressed me was that they cared, first think they asked was how was Molly doing. They made sure that I was aware that they were there for us if we needed them again. Nice feeling

Injury/illness

Skin problem

Thyroid

Claim Amount
Over $1000
Breed

American Cocker Spaniel

Age of Pet
1 - 8
10
Out of 10

No problems

Posted: 03/03/2014
By:
Holly

I switched to Pets Plus Us after years with another company that was okay, but kept increasing premiums every year even when I wasn't making claims.
I had to get an MRI for my border collie and thankfully it only turned out to be minor nerve damage and wasn't life threatening. Pets Plus Us covered most of the (very) expensive bill, and were quick and fast (and kind).

Also, love getting my free issue of Modern Dog each month :0)

Injury/illness
Limping/nerve issue
Claim Amount
Over $1000
Breed

Border Collie

Age of Pet
1 - 8
10
Out of 10

The service was fantastic!

Posted: 02/14/2014
By:
Kari
Thomson

The service I received was fantastic. Within 5 business days my claim had been reviewed and I received a personal call from Carolyn at Pets Plus Us. The first thing she asked was how Sadie was doing. It was an emotional call. I was upset because my dog was sick and hearing the compassion in her voice made the situation less stressful. We then discussed the submission and coverage and that she was issuing the reimbursement that day. She even gave me reassurance that because Sadie had insurance at the time of the incident if future incidences occurred I would still be covered. The coverage was exactly as purchased. And there were no hidden surprises. Thank you Pets Plus Us!!

Injury/illness

Eye problem

Gastritis/vomiting

Enteritis/diarrhea

Claim Amount
Over $1000
Breed

Bernese Mountain Dog

Age of Pet
1 - 8
10
Out of 10

Excellent

Posted: 02/06/2014
By:
Marion
Brennan

I got a new puppy and I am truly happy with Pets Plus for their insurance and happy to see that they do pay when you have a claim.

Injury/illness

Ear Problem

Eye problem

Claim Amount
$100 - $500
Breed

Maltese

Age of Pet
Under a year
Monthly Cost

$19 - $89, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30%.

The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan. 

Deductible

$100 - $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Waiting Period

Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.

Exclusions

Pre-existing conditions are not covered.

All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership. 

As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!