Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 863

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
1

out of 5

POSTED: | BY: Daniel Summers

The 1-800 Numbe for another INsurance comapny who has no clue what I am talking about.

REceived in the Mail a Claim Notice advising that they were missing information for our submission, WE just signed up for the policy and have not made any claims Called number provided 1-800-364-8422 and got a completely different insurance provider Been on old over 40 Mins trying to solve this proble, I do not even know where who my insurance is with As an Insurance broker who used to sell these policies I will hear by no longer recommend this service to my clients as this is extremely terrible customer service, Knowledgable Advocates My Ass!!
5

out of 5

POSTED: | BY: PAT LAIRD

Very friendly and quick to help especially during these tyring times

Would recommend to others.
5

out of 5

POSTED: | BY: pam trudeau

congradulations

I am so grateful for all the customer service care, !
5

out of 5

POSTED: | BY: Jon Gallagher

Made a difficult time much easier.

Smooth process that helped in a difficult time.
5

out of 5

POSTED: | BY: Shannon Wrigley

Excellent plan and Customer Service

I am very pleased with the coverage and customer service at Pets Plus Us. My dog had a seizure so I took him into the Pet hospital. Although they didn’t direct bill I was able to have everything submitted and be reimbursed in the time before my credit card bill came. I was very impressed with the customer service as I had many decisions to make for my dogs treatment ( it was recommended I get an MRI) so I was told about the pre-approval process that was available, although the agent was pretty sure my plan would cover it they gave me peace of mind by doing the pre-approval process first. The only thing that concerned me was that my policy was up for renewal in January ( I submitted my claim in late November) so I was expecting a slight increase but my monthly payments did go up almost $25 a month which was a bit surprising. I have never claimed before so I don’t know if that was due to my claim or not.
Please leave a review

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
Provider website

Get a quote today

Leave a review