Pets Plus Us | Pet Insurance Review


out of 10

493 Verified Reviews

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.2
  • 7.1
  • 7.9
  • Count
  • 6
  • 69
  • 493
Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan. Learn more about Pets Plus Us plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.

out of 10

POSTED: | BY: Bill Day

Awesome to deal with!

Just had our first vet visit with our new service dog, nothing wrong, just vaccinations and heart worm, etc., but the ease of dealing with Pets+Us was super. The original set up was easy to do, and the claim was processed incredibly quickly.

out of 10

POSTED: | BY: Mary Linington

Pets Plus Us gives fabulous service.

I recently put in my first claim to Pets Plus Us. Having dealt with Pet Plan and Pet Care in the past, I was expecting the whole process to take weeks. Yet in only a couple of days I heard back from them and in less than one week from making the claim the money had been deposited in my bank account. I couldn't believe how fast their service is. I am so impressed!

out of 10

POSTED: | BY: Nancy

Renewed Faith in Pet Insurance!

Our Dog Oakley, a 7 month old Soft Coated Wheaten Terrier, was starting to show signs of what appeared to be a some type of sinus infection. He had a yellow/greenish discharge coming from his nose and was wheezing heavily. Of course it happened over a weekend so we decided to take him into a 24hr Vet hospital and it was a good thing we did because his nose started bleeding when we arrived at the emergency clinic. After chest x-rays, a complete blood work up and several other tests they were able to confirm he had a upper respiratory infection which luckily had not yet moved into his lungs or evolved into pneumonia. Oakley was given medication and sent home with instructions to rest. Thankfully we had just insured Oakley 2 months prior when we first got him. I was reluctant having had Pet Insurance through a different carrier on a previous dog that was a terrible experience. But upon our Vet's recommendation, I did some research (including this site) and decided to try again with Pets+Us... Best decision ever, they not only approved the entire claim (less the standard deductible & CoPay) but they paid it out into my bank account within the week. Having the reassurance of being covered makes experiences like this much less stressful in making decisions. Excellent company to deal with!

out of 10

POSTED: | BY: Dave V

Outstanding Service

We are so thankful for Pets Plus Us insurance. When our dog, Ginger started vomiting and not eating we knew something was wrong immediately. A visit to our veterinarian warranted x rays, ultrasound and finally surgery. Unknown to us, our sweet, little mischievous year old Terrier cross ate one of our daughter's rubber bouncy balls. The ball was stuck in her stomach and had to be surgically removed. Every step of the way Pets Plus Us was their for us, even when we had to bring her for weekend care at our 24 hour emergency hospital. Not at any time did we have to make any other decisions besides doing the best for Ginger. Our claim was easily submitted on line, and our return was deposited back into our account within the week. No questions, no hassles. So very thankful we have Pets Plus Us Insurance, and I would highly recommend them!

out of 10

POSTED: | BY: Colin Smith

Prompt service for a significant claim

At 9 months of age, our English Bulldog (Ollie) was diagnosed with prolapsed urethra a condition causing him serious blood loss and surgery was an immediate requirement. A brief telephone call to Pets+Us served to confirm coverage for the required surgery. Post-surgery, we filed our claim with Pets+Us via a very straightforward electronic claims procedure and the claim was processed promptly with cheque received within 2 weeks. We are well pleased with the level of service and professionalism re how our claim was handled by Pets+Us.

Monthly Cost

$19 – $89, depending on your chosen plan.


You have a co-pay of 10%, 20% or 30%.

The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan.


$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll.

Waiting Period

Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.


Pre-existing conditions are not covered.

All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!

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