Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 682

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.2
  • 4.1
  • Count
  • 20
  • 132
  • 682

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Labyrinth Goldns

Good work

As an established breeder we value the quality service PetsPlusUs offers with their pet insurance. We find it quick and easy to register each of our puppies for their initial 6 week pet insurance. We also really appreciate the access to a Pet Poison helpline, 24/7 PetHelpFone, Compassionate Care Line and the age appropriate e-newsletters all subscribers receive. Our puppy owners have commented on how easy it is to reach PetsPlusUs when they need to, and how straight forward the claim process is. PetsPlusUs is definitely our insurer of choice.
5

out of 5

POSTED: | BY: EP

Pleasantly surprised.

We have selected a $200 deductible, 90% coverage/10% co-pay. It's around $68 a month for our young dog. We have a 5 month old labradoodle that was suddenly having loose stools for over a week and also an itchy , stinky ear. We took to our local vet on May 1st. The bill was $235. It included prescription food, ear drops, vet visit, abx for tummy and a probiotic called Fortiflora for 2 weeks. The vet sent off the form for us sometime after we left, I assume the next day as we were late in the day and the Dr had not written it up yet. On May 3rd we got notification by email from Pets Plus Us that they had received it. On May 9th we got the receipt/calculation/reimbursement info by email. They do not cover the Fortiflora due to our plan. I think it's because it doesn't carry some health number, etc. I knew some things would not be covered going into this . Probiotics, I believe, are not regulated as of yet in Canada so this is understandable. I am receiving the total back for our prescription diet even though we have not met the deductible as prescription food as no co-pay or deductible is applied to it. Happy about that! Pets plus us has great customer service and the claims turnaround was way faster than I expected! Really happy we have coverage with them.
1

out of 5

POSTED: | BY: Marie Ballantyne

Rip Off !!! What a Racket !!!

I rescued "Ingrid" now "Sable" and was given 6 weeks free insurance. My vet faxed everything and a couple of weeks later, I received a letter stating that all the claims were not covered. Some FREE Insurance! A second reimbursement letter came telling me that I was already reimbursed! There is no money coming! What a racket! I'm informing the rescue operation that this is a complete rip off and let other adopters know not to count on anything from this company!
5

out of 5

POSTED: | BY: Bosworth Reg'd

Pets Plus Us pet insurnace

I have been breeding great danes for nearly 20 years. Because I am a registered breeder I have the opportunity to send my puppies to their new homes with 6 weeks of free insurance. It gives me a great deal of comfort knowing my puppies are covered by insurance and really appreciate Pets Plus Us following up and helping my puppy buyers to get the insurance. I tell them it is like wearing a seat belt, you may never need it, but when you do it sure is wonderful to have! I have dealt with another company that the CKC used to endorse, but Pets Plus Us has been better to work with and seem to appreciate breeders.
5

out of 5

POSTED: | BY: Sheila Morley

Excellent

Best thing I ever did was get this insurance for my 3 Retrievers.....love you guys

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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