Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.4 9.4 9.1
Count 358 1653 4880

Pets Best

10
Out of 10
Insurer: Pets Best
Posted: 08/05/2013
By:
Sherry Kaas

I am amazed at how fast I got my payment. I sent it in on a Thursday night and had the money back in my checking account on Sunday. And that was with me having to re submit something because of a mistake on my part. Really great fast service.

Injury/illness
wellness plan
Claim Amount
Under $100
Breed

Yorkshire Terrier

Age of Pet
Under a year
10
Out of 10
Insurer: Pets Best
Posted: 08/02/2013
By:
Gillian Holaday

Having been with Pets Best Insurance now for over 4 years, I can honestly say that we wholeheartedly recommend them. We simply do not understand why everyone does not have insurance on their beloved pets! We have 4 pets with them- a cat and 3 standard...

Injury/illness
chocolate toxicity
Claim Amount
$500 - $1000
Breed

Standard Poodle

Age of Pet
Under a year
10
Out of 10
Insurer: Pets Best
Posted: 08/02/2013
By:
J.D.

Pets Best is an affordable way to give me the peace of mind that I need as a pet parent. Sally is my four legged child. I hope that we never have to file a claim but insurance is for the unexpected and these guys provide more comfort than anyone else I...

Injury/illness
Claim Amount
Under $100
Breed

Boxer

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 08/02/2013
By:
Linda J.

After leaving the Vet field after 10 years, I needed to buy insurance for my pets. I chose Pet's Best as my insurance carrier for my Pets in 2007 over all other providers.. I have been extremely satisfied with their timely response to any claims made,...

Injury/illness

Eye problem

Gastritis/vomiting

Enteritis/diarrhea

Renal (kidney)

undiagnosed major illness
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
Over 8 years
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.