Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.5 9.3 9.1
Count 166 1173 4345

Pets Best

10
Out of 10
Insurer: Pets Best
Posted: 09/28/2010
By:
Dobby

I purchased insurance for our Daschund-Chihuahua mix, Dobby, when he was just a puppy. We had lost our beloved Lab, Sunny, during a surgery for tumor removal from around his liver. Because the surgery was so expensive, not only did we have to deal with...

Injury/illness
seizure
Claim Amount
$100 - $500
Breed

Chihuahua

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Best
Posted: 09/27/2010
By:
Megan

I recently had a cat, Lightning, pass away from cancer which was totally devistating to me. My vet, witnessing my sorrow from my beloved pet, found a kitten in front of McDonalds. He had a case of diarrhea so they nursed him to health and gave him to me....

Injury/illness
Hypoglycemia
Claim Amount
$500 - $1000
Breed

American Shorthair

Age of Pet
Under a year
10
Out of 10
Insurer: Pets Best
Posted: 09/24/2010
By:
Chessie

My dog was injured by someone leaving broken glass in the bushes, requiring emergency surgery. After that, follow-up visits (we're on our third so far) for splint change, medication, and stitch removal. To my surprise I got two checks in the mail already...

Injury/illness
lacerated tendon
Claim Amount
$500 - $1000
Breed

American Staffordshire Terrier

Age of Pet
Over 8 years
10
Out of 10
Insurer: Pets Best
Posted: 09/22/2010
By:
Peggy

Cody was biten by a rattlesnake, and had to spend two days in the hospital. I called and asked for a claim form and they asked what happened and seamed very caring which was very kind. My claim went very smoothly I couldn't beleive it. All of my claim was...

Injury/illness
Rattlesnake bite
Claim Amount
Over $1000
Breed

Labrador Retriever

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.