Nationwide | Pet Insurance Review

The service representative that I talked to was very knowledgeable. She was able to guide me through everything very friendly. I did get disconnected from her and she called me back, which I thought was extremely nice.

It was a good experience

called service line a sales named Carter give me a quote of $1154 per year and told me it is best price. I told him I checked the website and found a plan with lower price (~840) with similar coverage, and he argued with me saying it is impossible. eventually I have to work on the insurance plan myself on my laptop. it seems the sales is very unprofessional, arrogant and ignorant, trying to bluff and did not even understand we can also check the price online using our laptop... if this is not for the price, I will definitely choose another pet insurance company given the disastrously performance by this sales

Nationwide is really great insurance if you dog is young. I have been with them for a long time; however, when my dog turned 8, they took away a lot of my policy. It is when he will need the insurance the most. So I actually doubled up my insurance with them and Trupanion. Yesterday when I wanted to ask a few questions regarding my policy, the initial person I was on the phone with was rude and confusing. She also refused to transfer me to ask more questions. She was insistent that she could help me.... she could not. She said she would only transfer me if I canceled my policy. So I did! I was finally transferred. The second person was amazing and provided me a good experience. I even signed up for another plan that helped support my dogs wellness plan better and it was cheaper as well. I left a 3 because the company diminished my coverage at the age of 8, and the experience with that 1st woman on the phone. However, the first years of my coverage was great, and the customer service is typically better than what I experienced yesterday.

Easy to sign up