Nationwide | Pet Insurance Review

This insurance has taken off some coverage because the veterinary office inadvertently added something from our other dog, which has already passed away almost one year. The doctor has written a letter to my insurance explaining this error. I have sent multiple times detailed medical records, including doctor notes and the letter mentioned above. Now, 6 month later they are asking yet again for medical records. This is unacceptable and their service is less than mediocre.

I found out about Nationwide Pet Insurance through an extra benefit that was being offered through our benefits at my place of employment. Needless to say I jumped at the opportunity and added Nationwide Pet Insurance as a part of my benefits because at the time we had two cats in our home at that time. Knowing the importance of taking care of your pets and their health is important to any pet owner. Each year we take our pets in for their check ups and when it is done I have filed a claim through Nationwide and in just a very short time when nationwide has received my claims and processed in just a few days I have received a check to my bank to help with the expense. We recently went through the process with Riley who is five and is a real sweetheart. I am just amazed hour quickly how everything is done and we will continue to do so with each visit we take our cats to our veterinarian whether for a check up or illness. Nationwide is the right insurance that takes care of you and your pet. William Graham Birmingham, Alabama

Has been with Nationwide since my dog was a puppy. Have been paying $55 a month. Year one my puppy had a problem with her leg (ligament). Was told after the fact it was not covered first year. Now, that my dog is 5, tried to file a claim for well care and vaccinations ( i had a plan that is supposed to cover sick and wellness) c just to find out my plan had expired. When i called they told me that i have not paid for over a year although they had my current credit card on file and i was enrolled in automatic payments. They told me then my policy could not be reactivated and i had to re-apply. They requested my dog’s medical records in order to issue new policy, which i provided because i just had an annual checkup which I didn’t get reimbursed for. A week later got an email saying my dog was not eligible for coverage because her ALT was elevated ( liver enzymes), which my doctor told me we need not work about unless they are constantly elevated or keep going up. Nationwide is not on your side. I was so fed up with this, applied for another insurance and was immediately accepted for a lot less.

I have Nationwide Pet Insurance. I recently (July 2023) had to spend over $1,000 on my 17 yo cat. I got $200 back. I spend $117 a month on pet insurance. Not worth it. Planning on changing companies this month. Other insurance plans out there (even for a 17 yo cat!) that are comparable that let you pick deductible and how much you are reimbursed.

I have used Nationwide Pet Ins for approx 6 years. I am so impressed with the quick turnaround time once I submit a claim to the time I receive reimbursement. I have told so many pet parents about Nationwide Pet Ins and how easy it is to submit a claim or ask a question, etc. I will stay with Nationwide.