Healthy Paws | Pet Insurance Review

Healthy Paws was great in helping us with direct pay for our dogs recent surgery. It really took lot of worry away. Emails were responsive and quick. My only complaint would be when I called them. The person I spoke to was clearly reading off a script and was not helpful. Once I was transferred to a manager they were incredibly helpful. Overall I recommend Healthy Paws!!

Healthy Paws was great with my recent claim. I submitted my claim, they reviewed it quickly and got back to me with my coverage amount via email. I just received my check. All was communicated, resolved and paid quickly with no issues.

The customer hotline was very helpful with my questions

I used to be very happy with this company, but over the 22 years my dogs have been insured with them the company has changed. I was informed that the coverage for my 10 year old dog has been reduced from 80% to 70% with an increase in deductible from $250 to $500. I am very angry about this, they used to claim that premiums did not increase due to age. They no longer claim that. In fact, new policies for dogs 6 years of age or older have no option other than the 70%/$500 they’ve changed my dog to. They still pay claims promptly but it’s obvious they’re trying to get out of the pet insurance business. They used to be an independent company, since they were acquired by their underwriter Chubb the only thing they care about it profit. If you’re looking for pet insurance, stay away from Healthy Paws.

Always wonderful! Super easy and fast claim process. Reasonable pricing. Saved us many times! Thank you very much!