Healthy Paws | Pet Insurance Review

I have had a policy with Healthy Paws for less than 2 years and my premium has DOUBLED!!!. This is extortion. NOT WORTH IT AT ALL. Reading other reviews as well looks like they increase their premiums EVERY YEAR. This is absolutely ridiculous especially since there are no added benefits to the price increase. Look elsewhere for insurance, trust me you will regret getting a policy with them as much as I am regretting it.

I had Healthy Paws for nearly a decade, and they assured me that they would never raise premiums based on age or claims. Unfortunately, that promise changed. When my dog turned 8/9 years old, they've increased his premium to $250 a month, which is more than my own health insurance. Looking back, I regret paying the increasing rates over the years. In ten years, I had only been reimbursed between $250 and $500 but paid exponentially. My dog had been with Healthy Paws since he was just a few weeks old. A few months before the largest premium hike, he had a $350 emergency visit that they denied, claiming it was a pre-existing condition. This was puzzling, as he had no prior conditions, and I had to have a check-up at their request prior to him being insured. They even asked me to resend all his records from the past years. After some back and forth, they eventually paid some of the claim, minus a $100 deductible, but the stress of dealing with them while taking care of my sick dog and the insane premium increases caused me to cancel my insurance as I wasn’t seeing the value for what I had been paying. I strongly recommend looking elsewhere for pet insurance or considering setting aside money in a savings or money market account instead. Be sure to check Better Business Bureau reviews before making a decision. I've looked into potential class action suits but only found one in Washington.

Our dog required emergency surgery and luckily came through well, our claim submission was very easy through Healthy Paws and was reviewed very fast.

If you have a pet, you need pet health insurance. And, if you need pet health insurance, I encourage you to check out and work with Healthy Paws Pet Insurance, which I cannot praise enough! My 4-year-old Shih Tzu came down with a terrible GI issue that led to thousands of dollars of emergency vet care. As soon as I submitted my claims, Healthy Paws reviewed the information and approved the reimbursements. Not only did I get the checks within a week, I also received personalized follow-up emails from them checking on my dog. This company is amazing and surpasses all expectations. Thank you, Healthy Paws Pet Insurance.

I have had Healthy Paws now for 9 years and they have always given us great service. This time my dog had emergency surgery and the bill was about $8000 in total. I submitted my claim to Healthy Paws and in less than 2 weeks my claim was approved and I received my check. If I had direct deposit set up with them it would have been even faster! I highly recommend Healthy Paws to anybody needing pet insurance.