Healthy Paws | Pet Insurance Review

Great plan when you have a young healthy pet that doesn’t need meds, etc but when you start submitting claims, they will double and even triple your premiums. Beware.

It's my belief that the people who tend to write reviews are the ones who are upset, who have an axe to grind (how often do you write a review because you're so darn satisfied!!). So I want to share my experience with Healthy Paws pet insurance. I've had Healthy Paws for my golden retriever since 2019. We purchased the policy when she was 1 year old, so prior to any pre-existing conditions. She had an unexpected dental issue with what was basically the dog version of ingrown "wisdom" teeth in 2020. While the policy does normally cover most dental issues, we were pleasantly surprised when we submitted a claim for her issue for ~$3500 and it was reimbursed, with an explanation why - in this case - although it was dental it was covered under the policy (we did not expect that). Fast forward to 2023. We live in the SF Bay area, so an expensive place to live - including vet care. Accordingly our policy goes up a decent amount every year (we are at ~110/month right now). In October, our dog develop dilated cardiomyopathy. We're probably $5000-6000 in vet bills in the last 60 days and Healthy Paws has reimbursed us for every bill we've submitted. Not only that, the submission process is incredibly easy and they typically direct deposit the funds into my bank account within 48 hours. I sincerely wish we were the customers who paid for nothing more than peace of mind, because our dog never got sick. Unfortunately, we're the customers who get to be thankful we purchased and maintained pet insurance for our pup who ended up with a chronic and expensive health condition. Our experience with Healthy Paws has been nothing short of wonderful and has made this very difficult time a little easier.

We have been members of Healthy Paws for years now. Unfortunately Sophie has needed surgeries we did not anticipate when we bought her. We are both senior citizens and would have done whatever was necessary to get her the best care. Good medical care for your fur family member is expensive. Healthy Paws has always come thru for us and enabled us to provide Sophie with the care she needed and making the financial decisions easier. Within a week we received the direct deposit from them. We highly recommend everyone insure their pet(s) with this wonderful company with exceptional customer service.

About 13 years ago I had a horrible experience with a different pet insurance company. I was hesitant to get another dog and try another insurance company. Healthy paws has been amazing. Remit payment fast, reach out to ask how my dog is doing, excellent coverage plans. I’ve been able to get both dogs top tier care with this company, every step of the way. I am so grateful for them and recommend them to everyone! Additionally, in the last 6.5 years, their price increases have not been insane and for that I’m very grateful.

Outstanding and easy claims service! We have unfortunately had to use our pet insurance for 2 different dogs this calendar year and Healthy Paws processes and pays the claims very quickly without any hassle or unnecessary questions. Could not be happier with this company and their service.