Healthy Paws | Pet Insurance Review

I have had Healthy Paws for years and thought it was the best company around. Since they were bought out, I not only no longer recommend them, but I also warn people away from them. As soon as your pet reaches a certain age, they are put into a category where they are not eligible for the insurance you purchased when they were younger, even though your rates were raised a considerable amount every single year. I currently have three dogs insured with them. As soon as the oldest turned eight and her renewal came up, she was bumped from 90% coverage with $250 deductible to 70% coverage with $500 deductible. I suspect that, as she continues to age, the coverage will continue to drop. This is not what they promised when we signed up. And, don't bother calling them. You will be connected to an overseas call center where you won't be able to understand a word. They know you are stuck because older pets are hard to insure, so they're taking advantage of all of us. I will be looking for a different company for my younger dogs, or maybe putting the premium into a savings account and taking out accident only insurance with another company. Don't get fooled into using Healthy Paws. It is not the company it used to be.

Claims were easy to file and turn around time was very fast.

We've had Healthy Paws insurance for 8 years and are so happy that we made the decision to get it! Never had a single issue with them.

Usual delay tactics that insurance companies employ. Result is the claim is still not settled.

I cannot begin to express the level of satisfaction and peace of mind that I have experienced with this wonderful company! After numerous very, very expensive hospitalizations, emergencies, and procedures for my dogs, they have seamlessly covered those claims within several days with no problems or pushback whatsoever. I recommend this company to everyone I know who is looking for pet insurance. They really do it right and do it very, very well! They also have a very caring attitude in their communications, which is comforting during these stressful times as well as through telephone communications.